Privacy policy

A. Introduction

  1. The privacy of visitors to our website is very important to us, and we are committed to protecting it. This policy outlines how we handle your personal information.

  2. By consenting to the use of cookies in accordance with this policy when you first visit our website, you allow us to use cookies each time you visit the site.

B. Collection of Personal Information

We may collect, store, and use the following types of personal information:

  1. Information about your computer, including your IP address, geographical location, browser type and version, and operating system.

  2. Information about your visits to and use of this website, including the referring source, visit duration, page views, and navigation paths.

  3. Information such as your email address, which you provide when registering on the site.

  4. Information such as your name and email address that you enter to subscribe to our emails and/or newsletters.

  5. Information you enter when using the services on our website.

  6. Information generated while using our website, including when, how often, and under what circumstances you use it.

  7. Information relating to purchases you make, services you use, or transactions you conduct through our website, including your name, address, telephone number, email address, and payment details.

  8. Information contained in any communication you send us by email or through our website, including the content and metadata.

  9. Any other personal information you choose to provide to us.

Before disclosing another person’s personal information to us, you must obtain that person’s consent to the disclosure and processing of that personal information in accordance with this policy.

C. Use of Your Personal Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:

  1. Administer our website and business.

  2. Personalize our website for you.

  3. Enable your use of the services available on our website.

  4. Send you goods purchased through our website.

  5. Supply you with services purchased through our website.

  6. Send you statements, invoices, and payment reminders, and collect payments from you.

  7. Send you non-marketing commercial communications.

  8. Send you email notifications that you have specifically requested.

  9. Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer wish to receive it).

  10. Send you marketing communications relating to our business.

  11. Provide third parties with statistical information about our users (without identifying any individual user).

  12. Deal with inquiries and complaints made by or about you relating to our website.

  13. Keep our website secure and prevent fraud.

  14. Verify compliance with the terms and conditions governing the use of our website.

  15. Any other legitimate uses.

Without your express consent, we will not provide your personal information to any third party for their or any other third party’s direct marketing.

D. Disclosure of Your Personal Information

We are committed to keeping your personal data confidential and within our company. This means you will not receive marketing or other emails from third parties as a result of using our site.

We may disclose your personal information:

  1. To the extent we are required to do so by law.

  2. In connection with any ongoing or prospective legal proceedings.

  3. To establish, exercise or defend our legal rights (including fraud prevention and credit risk reduction).

  4. To a buyer (or prospective buyer) of any business or asset that we are (or are contemplating) selling.

  5. To any person we reasonably believe may apply to a court or competent authority for disclosure of personal information where such a court or authority would be reasonably likely to order disclosure.

Except as provided in this policy, we will not share your personal information with third parties.

E. Security of Your Personal Information

  1. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

  2. All personal information you provide will be stored on secure servers (protected by passwords and firewalls).

  3. All electronic financial transactions made through our website will be protected by encryption technology.

  4. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent online.

  5. You are responsible for keeping the password you use to access our website confidential; we will not ask you for your password (except when logging in to our website).

F. Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may notify you of changes to this policy by email or through our website’s messaging system.

G. Your Rights

You may request access to the personal information we hold about you. Please contact us at info@castofficiel.ch and attach a copy of your ID or passport.

We may withhold personal information that you request to the extent permitted by law.

You may request us at any time not to process your personal information for marketing purposes.

In practice, you will either expressly agree in advance to our use of your personal information for marketing purposes or we will provide you with an opportunity to opt out.

H. Third-Party Websites

Our website may contain links to third-party websites and information. We have no control over and are not responsible for the privacy policies and practices of third parties.

I. Updating Information

Please inform us if the personal information we hold about you needs to be corrected or updated.

J. Cookies

Our website uses cookies. A cookie is a file containing an identifier sent by a web server to a web browser and stored by the browser. The identifier is sent back to the server each time the browser requests a page. Cookies typically do not contain any information that personally identifies a user, but personal information we store about you may be linked to the information stored in and obtained from cookies.

 

We use Google Analytics on our website to analyze user behavior to improve the user experience and functionality. Most browsers allow you to refuse or accept cookies. If you block cookies, you may not be able to use all the features on our website.